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Results library

We know where AI delivers.
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24 use cases mapped across four industries and four accelerators. Every metric is a benchmark range based on industry data. Filter by your situation and see exactly what to expect before a conversation starts.

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Industry All Mobility Healthcare Manufacturing Retail Facilities
Function All HR Operations Compliance Customer contact IT Legal Executives Programme Mgmt
Accelerator All OpEx Digital Workforce DataVoice TrustOps
Showing 24 use cases • All accelerators • All industries • All functions
Metrics shown are benchmark ranges based on industry data and comparable deployments. They are not guarantees. Actual results depend on organisational context, data quality, and scope. Figures labelled "Fixed" indicate fixed-scope engagements where ROI varies by client. Client data replaces benchmarks as engagements complete.
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OpEx Manufacturing IT
IT spend audit and tool consolidation
License audit revealed 38% of tools unused or duplicated. Consolidated from 22 tools to 14. Automated provisioning and deprovisioning.
3.1x
ROI
35%
IT spend reduction
10wk
Payback
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OpEx Retail Operations
Workflow automation across DevOps toolchain
Unified GitHub, Jira, and Datadog into single workflow surface. Automated release notifications, incident tickets, and sprint reporting.
2.8x
ROI
42%
Manual process reduction
8wk
Payback
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OpEx Healthcare HR
Onboarding automation — agency and seasonal staff
Clinical onboarding reduced from 3 days to 4 hours. Policies, system access, GDPR, and ward protocols delivered before first shift.
3.5x
ROI
70%
Admin time saved
5wk
Payback
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OpEx Mobility Programme Mgmt
Knowledge management — programme transition
Programme knowledge captured and structured before key team exits. Handover time cut by 55%. Zero critical knowledge lost during transition.
2.6x
ROI
55%
Knowledge retention gain
12wk
Payback
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OpEx Retail HR
Offboarding and access revocation automation
Automated access revocation across 14 systems on exit trigger. Average offboarding time reduced from 3 days to 2 hours. Compliance audit-ready.
2.4x
ROI
80%
Offboarding time saved
4wk
Payback
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OpEx Manufacturing Operations
Change management and user adoption programme
New ERP rollout adoption reached 91% within 6 weeks. Training delivered by Digital Human agents. Zero classroom hours required.
2.9x
ROI
65%
Adoption rate increase
8wk
Payback
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Digital Workforce Mobility HR
Driver onboarding — multilingual delivery
Onboarding delivered in 6 languages from single content base. Safety, route, and compliance completed before day one. Completion rate 94%.
3.1x
ROI
65%
Faster time to competency
6wk
Payback
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Digital Workforce Retail Customer Contact
Contact centre deflection — returns and queries
Digital Human handles returns, order status, and product queries 24/7. Human agents handle escalations only. Headcount held flat during 30% volume growth.
4.0x
ROI
45%
Call deflection rate
6wk
Payback
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Digital Workforce Facilities HR
Frontline mobile training — cleaning operatives
Site-specific safety and compliance training on mobile before first shift. 500 operatives onboarded in one week. No classroom, no supervisor time.
4.2x
ROI
90%
Completion rate
1wk
Deploy time
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Digital Workforce Healthcare Patient Contact
Patient pre-appointment intake and triage
Digital Human handles pre-appointment questions, consent, and wayfinding. Reduces front desk load and shortens consultation time by 12 minutes average.
2.6x
ROI
35%
Admin call reduction
4mo
Payback
[accelerators/digital-workforce.jpg]
Digital Workforce Manufacturing Operations
Shift handover and safety briefing automation
Digital Human delivers shift briefings, safety updates, and incident alerts to incoming teams. Consistent, logged, multilingual. Replaces informal verbal handovers.
3.0x
ROI
50%
Briefing time saved
3wk
Deploy time
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Digital Workforce Mobility Compliance
Compliance awareness — NIS2 and GDPR
NIS2 and GDPR awareness delivered to all operational staff without pulling them off shift. Knowledge scores captured per person. Audit-ready logs produced automatically.
4.0x
ROI
100%
Completion rate
2wk
Deploy time
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DataVoice Manufacturing Operations
Production ops reporting — conversational
Plant managers query yield, downtime, and quality in natural language on tablet. No BI backlog. Answers in seconds. Dashboard dependency eliminated for 80% of daily queries.
2.4x
ROI
Zero
Analyst wait time
4mo
Payback
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DataVoice Healthcare Operations
Patient flow and capacity — on-demand
Ward managers query bed availability, wait times, and staffing ratios conversationally. Accessible and voice-friendly. No report request required before morning rounds.
2.8x
ROI
60%
Faster decision making
3mo
Payback
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DataVoice Mobility Operations
Fleet and route performance — mobile access
Operations directors query on-time performance, fleet status, and passenger load on mobile between site visits. Real-time answers without opening a dashboard.
2.6x
ROI
55%
Reporting time saved
4mo
Payback
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DataVoice Retail Executives
Retail performance queries — executive access
Regional directors query sales, stock, and conversion data in natural language before store visits. No analyst dependency. Board preparation time halved.
2.2x
ROI
50%
Reporting cycle reduction
5mo
Payback
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DataVoice Manufacturing IT
ServiceNow data — conversational IT ops
IT managers query incident volumes, SLA compliance, and asset status directly from ServiceNow in plain language. Weekly status reports eliminated.
2.3x
ROI
48%
Reporting overhead saved
5mo
Payback
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DataVoice Facilities Operations
Accessibility-first data delivery — field workforce
Site supervisors without BI training access job completion, compliance, and resource data by voice on mobile. Language-agnostic. Deployed across 14 European markets.
2.5x
ROI
70%
Dashboard dependency reduction
3mo
Payback
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TrustOps Mobility Compliance
NIS2 gap assessment and remediation roadmap
Full NIS2 posture assessment across OT and IT systems. 47 control gaps identified and prioritised. Board-ready remediation roadmap with evidence pack.
Fixed
ROI
100%
Obligations mapped
8wk
Delivery
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TrustOps Manufacturing Compliance
CRA product classification — Class I hardware
Product inventory audit, CRA taxonomy mapping, Annex I gap assessment, SBOM readiness check. EU Declaration of Conformity and technical file produced.
Fixed
ROI
Dec 27
Hard deadline
8wk
Delivery
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TrustOps Retail Legal
GDPR data flow mapping and DPA review
47 processing activities with no lawful basis identified. 12 vendors with no DPA. Consent mechanism rebuilt. IMY inquiry resolved within 45 days of engagement start.
Fixed
ROI
47 gaps
Processing gaps found
6wk
Delivery
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TrustOps Healthcare Compliance
Security awareness — NIS2 compliant training
GDPR, NIS2, and supply chain security awareness for 800 clinical and admin staff. Delivered conversationally without pulling anyone off shift. Audit logs produced automatically.
4.0x
ROI
100%
Completion rate
2wk
Deploy time
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TrustOps Manufacturing Legal
Supply chain vendor risk register
Supplier relationships tiered by risk. Control gaps identified per vendor. Register presentable to enterprise customers as upstream NIS2 supply chain evidence.
Fixed
ROI
120+
Vendors assessed
10wk
Delivery
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TrustOps Retail Compliance
EU AI Act readiness — high-risk AI systems
AI systems classified by risk tier. High-risk systems mapped against Annex III requirements. Human oversight controls implemented. Technical documentation produced.
Fixed
ROI
Art.9
Risk mgmt compliant
6wk
Delivery

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